The vehicle was very nice, and the guys were great, BUT IT WAS NOT THE VEHICLE THAT WE ORDERED. We asked for an SUV, and was told that another store rented the vehicle we were supposed to have. They tried to make good by giving us an "upgrade" (minivan) for the SUV price, and didn't charge us for adding an extra driver, but we really should have had the vehicle we had asked for. Didn't have this problem with their competitor. Not sure if I would use them again.
Customer Service was amazing, when my wife and child got into a car accident (coming to pick me up after we dropped off the rental car). They were kind enough to give me a lift to the accident site without hesitation. I am very thankful for their help.
I rent cars here frequently and always get good service & a decent car. The prices seem fair, for the most part. I wish they had more weekend hours but it seems like their hours align with other rental agencies so it's just something I'd have to deal with no matter what. Returns are easy, rewards points accumulate fast, sometimes you get a brand-spanking-new car. Will continue to rent from here for the foreseeable future.
Full size ride for best price! Very comfortable and fuel efficient! Will be renting again!
Good service
Hertz is a US Car Rental based in Vineland, New Jersey. Hertz is located at 715 S Delsea Dr, Vineland, NJ 08360, USA.
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