One star is generous.
Who the hell closes early the day before Christmas eve? People have packages that they're waiting on. Phones disconnected, have no way to get in contact with the people here. called several hours before closing. Any other day my packages get re-delivered to my address. Of course before Christmas, they decide to deliver packages to this trash heap and now I can't get my packages. Christmas is basically ruined.
Terrible waste of time. Closed two consecutive business days during advertised hours. Just go to Staples & don't gamble on if this hack feels like working today.
I ship regularly out of state and have never experienced anything other than professionalism and courtesy. When I first started shipping things, as a 1st timer, the associate took their time to explain things and helped me pick out the right box and way to send it. Happy to see there are still people willing to help you out.
The employee who helped me, Tiffany had a bad attitude. She has no customer service skills. The employees were not helpful with another customer who was trying to pick up a package. They were not willing to help the customer with receiving her package. I will never go to that UPS store again!
The employees that I have dealt with are excellent and have been there for years!!! Very helpful and friendly.
After reading a few other reviews, this seems like a habit, basically they only work when they feel like it. If they're not going to be reliable and maintain the business then they need to notify UPS drivers to not deliver packages to this location as they are untrustworthy. The quality of a parcel delivery service is hinged on their ability to ensure packages get to customers on time and with minimal inconvenience. Can't wait until Tuesday to complain to corporate.
The Ups Store is a US Finance company based in Vineland, New Jersey. The Ups Store is located at 237 S Delsea Dr, Vineland, NJ 08360, USA.
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