The thing that has caused me the most trouble and the most frustration that I have EVER dealt with for a company in my life is the shady attempts to short me of money that was rightfully owed to me. The vehicle I had purchased was totaled in an accident and the insurance payed out their part as did the GAP company. When it came time for the dealership to pay their portion, I was told that they never dealt with this before and couldn't understand the language of the contract that they had with the GAP company . I had to make numerous phone calls to the GAP company and the dealership to try and figure things out before they finally agreed that they had the money for me. Not only that, but the dealership cashed the check from the GAP company that was suppose to go to the balance of the totaled vehicle and did nothing with it until I called them to ask where the money was.
I had a great experience here. Benjamin was great and he was funny. Very friendly staff!! The manager Jeff was great also. They got me into a car I can afford. Very quick and easy experience. Had a car within a half hour!! Highly recommend this place for your next car purchase.
I originally went to the dealership because of a work relationship that I had with the company. I figured that I had a good rapport with the owner and I could get a fairly nice car and make things exciting. While I did get an exciting car and I was happy with it, I overcame the buyers high and realized that the vehicle hadn't been taken care of prior to it being sold. The brakes were very worn to the point that they needed to be replaced and the oil was completely black. While I take complete fault for not checking these things and rushing into getting this car, I don't believe that marketing that you sell quality cars would allow a vehicle like this to sit on the lot. Nothing more than a quick buy from an auction, make it look pretty and then sell it for quick money before having to do any repairs; which I get, that's how a lot of dealerships operate and it's up to the consumer to check these things. Although they did replace the brakes when I inquired about the issue.
Very professional very friendly great service very very helpful met all my needs im very happy on what i got
Great sales people. Anthony Grace and Jeff the GM work with u to get u the best deal for ur budget. Wonderful team work and a nice environment. 5 stars.
Jeff will steel your money he sells junk No good they rip u off they will sell u a car that has problems an tell u they will fix it an will never contact u back an he will avoid u with excuses to fix the problems bad dealer happin to a guy I know also after I bought a car from them
After reflecting on the situation that occurred with the dealership, I found the need to change my review to give a fair and honest judgement.
With all things being considered and looking back at this experience 3 months after everything was settled, I would not recommend this dealership to anyone. I have never felt so cheated and betrayed by a company in my life until this point. Unless you are absolutely down on your luck and cannot get approved anywhere else in the tri-state area, I would avoid this dealership.
Ua Auto Sales is a US Car Dealer based in Vineland, New Jersey. Ua Auto Sales is located at 1016 S Delsea Dr, Vineland, NJ 08360, USA.
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