So we went back to ACE. All of the items were there in the building except the tub drain and toggle and the cabinets. We placed the order. We went from the beautiful showroom to an enormous warehouse. The other items arrived in time to be installed by either me, our contractor or plumber.
Once everything was installed I realized I needed a shower curtain rod to match the fixtures. They ordered it. The project was done.
I needed a specific unit ( hot water heater) for radiant floor heat. I paid $1500 dollars cash for my order. When I got home and opened the box I discovered the WRONG unit. No big deal, the next day I taped the box up and brought it back to return/ exchange it for the right one. They would NOT accept it back or exchange it!! They said "well we don't know if you installed it or not, you could have bent the mounting bracket or something"...WOW, total BS....I even contacted the manufacturer and they said that they would credit ACE for the unit or send a new box for them to sell it but management at ACE didn't want to hear it... My advice to home owners is to STAY AWAY. They don't care about you unless you are a contractor with an ongoing account with them. Now I'm beat for $1500 bucks with a unit that is worthless to me.
Overpriced paid $39 for a $15 capacitor and was given wrong one bought in a 60 plus 6
Got a 60 -+7 the old guy at counter claim it just the same its not a shame was a nice place before expansion first time did business with them in 1982 guess their all dead now
Great customer service, needed water heater parts on Saturday. Very helpful in expediting the process for same day package delivery from FedEx. Overall, knowledgeable and professional. Much more than just parts.
ACE provided oil rubbed bronze accessories (grab bar, towel bar, toilet paper holder, robe hook and toilet flushing lever) that matched the tub and tile.
The showroom is magnificent and they have a staff of highly trained specialists for bathroom design and lighting. They were extremely helpful throughout the entire process from selection to delivery. Prices were very competitive and I have nothing but praise for them.
My experience with this establishment was terrible to say the least!
I had a bathroom that needed to be renovated except the tub and toilet, but we needed all of the fixtures.
We also ordered cabinets above the vanity and toilet. The price was a little higher than we expected, so we tried to get the items at one of the big box hardware stores but they were either out of stock (even though listed on website) or weeks away from being available.
This is where most of the local professional plumbers go for their supplies. These professionals just use word of mouth not necessarily an online rating system.
Ace Plumbing Heating And Electrical Supplies Inc is a US Hardware Store based in Vineland, New Jersey. Ace Plumbing Heating And Electrical Supplies Inc is located at 667 S Delsea Dr, Vineland, NJ 08360, USA.
Please contact with Ace Plumbing Heating And Electrical Supplies Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ace Plumbing Heating And Electrical Supplies Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hardware Store in Vineland